Introduction:
Reliance Services Team ("R.S.C.", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.relianceservicesteam.com, or use our services, including text message communications. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:
We may collect the following types of information:
Personal Information: Name, phone number, email address, and other details you provide when scheduling services or signing up for text message alerts.
Usage Information: Details about your interaction with our website, including IP addresses, browser types, and activity logs.
Cookies and Tracking Technologies: Data collected through cookies to improve your online experience.

How We Use Your Information:
We use the information we collect to: Provide and manage our services. Send you appointment reminders and service status alerts via text message if you opt in. Improve our website and customer experience. Comply with legal obligations and protect our rights.

Text Message Opt-In Policy:
By opting in to our text message program, you must contact our office by phone and provide verbal consent. After providing such verbal consent, you agree to receive SMS communications, including: Appointment reminders. Service status updates.

Opt-In Process:
You may opt in to receive text messages by: Submitting your phone number through our website or during service scheduling.
Checking the opt-in box for SMS communications during account setup or form submission.

Opt-Out Process:
You can opt out of text messages at any time by replying "STOP" to any message or contacting us directly at info@relianceservicesteam.com

Message and Data Rates:
Standard messaging and data rates may apply. Please check with your mobile carrier for details.

How We Share Your Information:
We do not sell or rent your personal information. However, we may share your information with: Service providers assisting in service delivery or communications. Law enforcement if required by law or to protect our legal interests.

Data Security:
We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.

Your Rights:
You have the right to: Access and update your information. Request the deletion of your personal data. Withdraw your consent for communications.
To exercise these rights, contact us at info@relianceservicesteam.com.

Updates to This Policy:
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date (last updated as of 11/29/2024).